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Are looking for a Triage Officer position at a competitive rate of 26-27 an hour?
Do you want to be supported and trained in specialist areas to enhance your skills?
A North Essex Local Authority is seeking two Triage Officers to join their team on an initial 3-month contract, with a strong likelihood of extension beyond March due to an ongoing service review.
This is a front-facing role where you will assist clients during the initial homelessness approach stage, before referring them to the Housing Options team for further action and decisions.
Key Responsibilities:
- Conducting initial assessments for homelessness cases
- Evaluating eligibility for homelessness assistance
- Booking temporary accommodation
- Handling housing register queries
- Completing DASH risk assessments (for domestic abuse cases)
While prior experience with all of the above is not essential, you must have experience working within a homelessness team in a Local Authority. Training will be provided in certain areas, such as temporary accommodation bookings and domestic abuse assessments, for the right candidates.
Ideal Candidate:
- Previous experience in smaller, rural Local Authorities is advantageous
- Knowledge of the Locata system is a bonus, though not required
- Enthusiastic and adaptable, with a willingness to learn
- Have a reference from a previous line manager who can vouch for your capabilities
This role requires 3 days a week in the office, and this is non-negotiable.
Benefits:
- Highly competitive hourly rate: 26-27 per hour (dependent on experience)
- Opportunity to gain experience and training in key areas
- Immediate start date with interviews scheduled next week
If you are interested, please send your most up-to-date CV to (url removed)
