Client Operations Manager

An exciting opportunity has arisen for a Client Operations Manager to join a well-established fire protection services provider. This full-time role offers excellent benefits and salary of £35,000.

As a Client Operations Manager, you will liaise with customers throughout their journey, ensuring effective communication while overseeing customer service and on-site delivery to maintain high standards.

You will be responsible for:

• Managing and refining business processes to enhance efficiency and profitability.
• Monitoring service delivery to minimise waste and optimise operations.
• Managing client and staff relationships, ensuring service excellence.
• Building and maintaining strong relationships with key clients.
• Reporting regularly to senior management.

What we are looking for:

• Previously worked as a Client Operations Manager or in a similar role.
• Ideally have experience in Fire Safety, customer relationship management, or team leadership.
• Skilled in Microsoft Office.
• Strong communication skills.
• Willingness to undergo a DBS check.

What's on offer:

• Competitive salary
• 30 days holiday including bank holidays
• Pension scheme
• Birthday off
• Ongoing training and opportunities for career development

Apply now and seize this outstanding Client Operations Manager opportunity to contribute to the dynamic team.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.