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Electrical Helpdesk and Service Engineer

Focus Resourcing Group
Posted 2 days ago, valid for a month
Location

Chelmsford, Essex CM1 1PG

Salary

£50,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An Electrical Service Engineer is needed for a hands-on role with an established electrical manufacturing client, involving both office and field work across the UK, particularly in Wales.
  • The salary for this position ranges from £35,000 to £45,000, depending on experience, with potential for negotiation.
  • Candidates should have previous experience in a Service Engineer role with an electrical bias, along with relevant qualifications such as City & Guilds 2382 or an electrical engineering degree.
  • The role requires strong computer skills, particularly in Microsoft Excel, and excellent customer service abilities due to the nature of customer liaison.
  • Flexibility for overnight stays is necessary, and a company van will be provided for site visits.

Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK, frequently to Wales. Salary will be dependent on experience, and is potentially negotiable, starting from £35,000 - £45,000 currently.

Flexibility is required for overnight stays, and the ideal candidate will be located in Essex.

A company van will be provided for all site visits. It is also paramount that the candidate has strong computer skills, experienced on Microsoft Excel.

Duties:

  • Troubleshoot end user technical product issues
  • Remote monitoring to try to find a solution over the telephone
  • Management of your own diary to organise weekly site visits to customers homes, and commercial sites
  • Diagnose, test, repair product issues remotely and at customer, client sites
  • Provide external and internal technical product training
  • Liaise internally to order necessary parts to carry out servicing repairs and maintenance

Benefits:

  • Up to £45,000 basic salary
  • Company pool van for site visits
  • 20 days holiday plus bank holidays (increases to 30 days)
  • Pension
  • Private healthcare

Experience:

  • Previous experience in a Service Engineer role with Electrical bias
  • Relevant electrical qualification such as, City & Guilds 2382, Level 3, electrical engineering degree, 18th Edition is highly desirable
  • Experience with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering renewables electrical products
  • Excellent customer service skills are essential, as customer liaison will be an essential part of the role

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.