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Chelmsford, Essex
Credit manager
Credit Controller (Structured Finance) - Chelmsford

Credit Controller (Structured Finance) - Chelmsford

Aimee Willow Connex

Posted 2 days ago, valid for 20 days

Chelmsford, Essex CM3 4SX, England

£25,000 - £30,000 per annum

Full Time

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Sonic Summary

The job role is focused on Credit Control, which involves maintaining effective collections processes and delivering excellent service to clients.
Candidates must have at least 5 years of collections experience and will be responsible for making collection calls within agreed timescales.
The position requires recording and maintaining debtor information, as well as resolving client disputes quickly and efficiently.
The role also includes risk management duties to minimize client losses and provide feedback on debt issues, while maximizing income opportunities.
The salary for this position is not specified, but it emphasizes the importance of teamwork and cross-training within the Secured Finance department.

Job Role:

Credit Control:

To deliver and maintain proactive and effective collections processes (as per company policy), thus delivering excellent service to the Clients.
To ensure collection and follow up calls are made within agreed timescales.
To record and maintain up to date debtor contact details.
To record and maintain debtor diary and collection notes on the operating system.
To assist the accounts team by obtaining remittance advices and allocation details for expected payments.
To ensure that Clients disputes are resolved quickly, and the team are aware of any difficult recovery situations that may require legal action.
Maintaining first class Client relationships, ensuring that excellent levels of service are delivered so that Client satisfaction levels remain high.
To make recommendations on how the Credit Control function can be improved/enhanced.

Risk Management:

To ensure the security of funds at all times, minimising client losses and bad debts.
To work closely with the rest of the team in reviewing and scrutinising debt collectability and recoverability on a daily basis.
To provide regular feedback about any debt issues that may impact upon security or client retention.

Maximise Income and Added Value:

To identify and introduce new business opportunities where appropriate.

Internal Customers:

To work closely with all other team members to ensure that the team runs in an efficient and professional way at all times. Any issues or concerns should be escalated to senior management immediately.
To cross train in all areas of Secured Finance to ensure team is covered on holiday/sickness days etc.
To provide staff training where appropriate.

Requirements:

At least 5 years collections experience required.

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