Credit Controller - Insurance Market

Credit Controller Lloyds Market Insurance

Job Market Insurance Credit Control

Credit Controller About the role

You will be responsible for ensuring that the financial flow remains smooth and that all accounts are maintained and reconciled accurately ensuring the accurate collection and allocation of payments. This role is key in ensuring timely payments and settlements, managing aged debt, and overseeing policy cancellations when necessary.

Credit Controller Key duties

Manage and actively collect insurance premium payments via telephone, email and text message

Prepare and process insurer settlements accurately in line with agreed terms and timelines.

Reconciling account / processing and allocating client payments

Negotiating and maintaining payment plans

Producing and sending out Broker Statements / Assisting in producing bordereaux

Query resolution

Chasing aged debt

Credit Controller Key requirements

Credit control experience ideally working within the insurance industry

Excellent verbal and written communication

Empathetic approach to vulnerable customers

Excellent negotiation skills

Understanding of regulatory standards and practices

Microsoft Excel knowledge

Experience using Open Gi system advantageous but not essential

Good understanding of premium finance products advantageous but not essential