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Credit Controller Lloyds Market Insurance
Job Market Insurance Credit Control
Credit Controller About the role
You will be responsible for ensuring that the financial flow remains smooth and that all accounts are maintained and reconciled accurately ensuring the accurate collection and allocation of payments. This role is key in ensuring timely payments and settlements, managing aged debt, and overseeing policy cancellations when necessary.
Credit Controller Key duties
Manage and actively collect insurance premium payments via telephone, email and text message
Prepare and process insurer settlements accurately in line with agreed terms and timelines.
Reconciling account / processing and allocating client payments
Negotiating and maintaining payment plans
Producing and sending out Broker Statements / Assisting in producing bordereaux
Query resolution
Chasing aged debt
Credit Controller Key requirements
Credit control experience ideally working within the insurance industry
Excellent verbal and written communication
Empathetic approach to vulnerable customers
Excellent negotiation skills
Understanding of regulatory standards and practices
Microsoft Excel knowledge
Experience using Open Gi system advantageous but not essential
Good understanding of premium finance products advantageous but not essential
