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Customer Executive Wanted!
Ever turned an angry customer into your biggest fan?
Do you get a weird thrill from solving problems before anyone else even notices them?
If your answer is "yes!" — we want, you on our team.
A growing retailer of ome and industrial storage solutions. We are now hunting for a Customer Service Executive who’s calm, confident, and secretly loves the chaos.
Based in Chelmsford - Must drive due to rural location
£25k-£27k + Bonu
Mon-Fri, 8:30-5:30 Permanent Role office based
What You’ll Be Doing:
Providing top-tier customer service via phone, email, and live chat
Helping people find the storage solutions of their dreams
Processing orders and fixing delivery hiccups with flair
Turning complaints into compliments like a customer service professional
Keeping things organised and on track behind the scenes
What You Bring:
A voice that calms storms and an inbox that stays at zero
Experience in a customer service environment
A cool head, a kind heart, and a laser-sharp eye for detail
Confidence, empathy, and the ability to talk to literally anyone
Bonus points if you're local (within 10-15 miles of Writtle)
Perks You’ll Love:
Full training on our products and systems
Casual dress code (wear what makes you feel great)
Free parking (you’ll never fight for a spot again)
A team that supports, laughs, and occasionally brings cake
Ready to join us? quote Ref: NL1492962, and let’s talk!
Storage might be what we sell - but customer service is where the magic happens.
