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Electrical Helpdesk and Service Engineer

Focus Resourcing
Posted 3 days ago, valid for 22 days
Location

Chelmsford, Essex CM3 4SX, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An Electrical Service Engineer is needed for an office and field-based role with travel across the UK, especially to Wales.
  • The salary ranges from £35,000 to £45,000, depending on experience, and is negotiable.
  • Candidates should have previous experience in a Service Engineer role with an electrical bias and relevant qualifications such as City & Guilds 2382 or 18th Edition.
  • Strong computer skills, particularly in Microsoft Excel, are essential, along with excellent customer service abilities.
  • The position includes a company van for site visits, 20 days of holiday plus bank holidays, and benefits like a pension and private healthcare.

Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field based, hands on role, with travel across the UK, frequently to Wales. Salary will be dependent on experience, and is potentially negotiable, starting from £35,000 - £45,000 currently.

Flexibility is required for overnight stays, and the ideal candidate will be located in Essex.

A company van will be provided for all site visits. It is also paramount that the candidate has strong computer skills, experienced on Microsoft Excel.

Duties:

  • Troubleshoot end user technicalproduct issues
  • Remote monitoring to try to find a solution over the telephone
  • Management of your own diary to organise weekly site visits to customers homes, and commercial sites
  • Diagnose, test, repair product issues remotely and at customer, client sites
  • Provide external and internal technical product training
  • Liaise internally to order necessary parts to carry out servicing repairs and maintenance

Benefits:

  • Up to £45,000 basic salary
  • Company pool van for site visits
  • 20 days holiday plus bank holidays (increases to 30 days)
  • Pension
  • Private healthcare

Experience:

  • Previous experience in a Service Engineer role with Electrical bias
  • Relevant electrical qualification such as, City & Guilds 2382, Level 3, electrical engineeringdegree, 18th Edition is highly desirable
  • Experience with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering renewableselectrical products
  • Excellent customer service skills are essential, as customer liaison will be an essential part of the role

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.