Back to searchComplaints Technician
Austin Vita
Posted 2 days ago, valid for 12 days
Chelmsford, Essex CM1 1PG
£15 - £25 per hour
Full Time
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Sonic Summary
- Austin Vita is recruiting a Complaints Investigation Technician for a 6-month contract position with a manufacturing client in the South East.
- The role involves supporting the Post-Market and Field Service departments in documenting investigation findings and processing complaints.
- Candidates should have previous experience in Quality Assurance or Regulatory teams within regulated environments, with technical documentation experience being a plus.
- This position is inside IR35 and primarily remote, requiring occasional on-site visits after onboarding.
- The salary for this position is not specified, but candidates should have relevant experience in the field.
AsComplaints Technician Engineer, you will be working with both the Post-Market and Field Service departments to help document investigations findings, process complaints and support the root cause investigation and complaints resolution process.
Given the nature of the role, previous experience working as part of a Quality Assurance or Regulatory team, within a highly regulated/safety critical environment is highly desirable. Alongsidethis, experience in a role focused on technical documentation (i.e. document control, technical author) again, within a regulated environment, may also be considered.
This is an inside IR35 position, with the work to be completeon a majority remote basis (on-boarding on-sitewill be required, followed by the occasional visit to site.)
If this position is of interest and you would like to discuss it in more detail, please submit your CV in response. Alternatively, please get in touch on the contact details provided.
Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.
Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.
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We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Noticeor contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
