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Our Chelmsford client is seeking a strong administrator to assist the team whilst they undertake a client project. This role is working in central Chelmsford and is office based working 9-5.00pm. Our client needs this support for 3+ months. Our clients officeis a 5-10 minute walk from the station.
We require people who are not on notice and can start within 1-2 weeks. As this is a financial services environment you will need to pass a criminal and credit check prior to starting the assignment.
You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner.
Your role:
- Maintaining data and processing requests in relation to the Pension database and membership
- Dealing with enquiries on the telephone, email and in writing
- Collation of data for Management Information (MI) and production of MI report
- General admin support for the team
- Receiving and handling internal and external telephone queries.
- Running automated systems calculations.
- Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking.
- Amending of, and with experience developing into checking non-financial work e.g. change of address.
- Developing a basic knowledge and awareness of their clients and associated schemes.
- Assisting the team with project related work e.g. bulk mailshots to scheme members.
Skills required
- Pensions knowledge advantageous, but not essential
- Ideally previous experience of working within an office environment is required
- Computer literate, including Word and Excel
- Organised, methodical and logical approach to tasks
- Common sense
- Good time management skills
- Can do attitude and takes pride in work
- Ability to work in a team towards targets
- Excellent communication skills, both written and verbal
- Ability to work on own initiative
Our client offers excellent training and a lovely working environment. If you are interested please call Sharon on 01189567064 or apply ASAP.
