- Assist the Operations Team in the planning, strategising, reviewing, quoting and operational delivery of client portfolio.                                                        Â
- Assist in ensuring effective methods are in place so that contracted works are delivered to maximum productivity level.                                                        Â
- Liaise with Contract Engineers where necessary regarding the successful delivery of works and appropriate paperwork.                                                Â
- Support the Operations Team in managing the customer experience, delivering efficiencies and service improvements, including handling any complaints.                                                                          Â
- Liaise with other teams regarding labour resource requirements to ensure client demands are met and to maintain efficiency targets.    Â
- Assisting with quotations and processing orders                         Â
- Track all works and work on future growth areas, highlighting areas to grow, sites to quote for etc.                                             Â
- Ensure job numbers are allocated to all quotations, recording all relevant details from sales enquiries including materials.                                                                Â
- Assist the Operations Team to organise & schedule relevant PTL operational staff to attend site surveys at client request.                                                  Â
- Assist the Operations Team to produce quotations in accordance with company procedure & in a timely manner.                                                                       Â
- Assist the Operations Team in ensuring all paperwork is collated from the onsite team.                                                                   Â
- Assist Operations Team in issuing final reports to clients in agreed timeframes.                                               Â
- Assist the Operations Team in managing incoming reporting issues & liaise with the relevant Contract Engineer.                       Â
- Strong administration skills
- Excellent Customer Service skills
- IT proficient in all microsoft packages
- Organisational skillsÂ
- A good team player
- Passionate and friendly personality
- Eager to share understanding & knowledge