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Chelmsford, Essex
Management assistant
Trainee Operations Assistant

Trainee Operations Assistant

Pure Resourcing Solutions

Posted 8 hours ago, valid for 6 hours

Chelmsford, Essex CM3 4SX, England

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

A growing organization is seeking a Trainee Operations Assistant to support their Operations Team in delivering client works and achieving efficiency and profit targets.
The role involves assisting with planning, quoting, and operational delivery, as well as ensuring maximum productivity in contracted works.
Candidates should possess strong administration and customer service skills, be proficient in Microsoft Office, and have good organizational abilities.
The position requires no prior experience but a passion for learning and teamwork is essential.
The salary for this role is competitive and will be discussed during the interview process.

I am working exclusively with a growing organisation who are looking for a Trainee Operations Assistant. Job Purpose:Assisting the Operations Team to ensure the successful delivery of works & client terms & achieving labour, efficiency & profit targets.Main Duties:

Assist the Operations Team in the planning, strategising, reviewing, quoting and operational delivery of client portfolio.
Assist in ensuring effective methods are in place so that contracted works are delivered to maximum productivity level.
Liaise with Contract Engineers where necessary regarding the successful delivery of works and appropriate paperwork.
Support the Operations Team in managing the customer experience, delivering efficiencies and service improvements, including handling any complaints.
Liaise with other teams regarding labour resource requirements to ensure client demands are met and to maintain efficiency targets.
Assisting with quotations and processing orders
Track all works and work on future growth areas, highlighting areas to grow, sites to quote for etc.
Ensure job numbers are allocated to all quotations, recording all relevant details from sales enquiries including materials.
Assist the Operations Team to organise & schedule relevant PTL operational staff to attend site surveys at client request.
Assist the Operations Team to produce quotations in accordance with company procedure & in a timely manner.
Assist the Operations Team in ensuring all paperwork is collated from the onsite team.
Assist Operations Team in issuing final reports to clients in agreed timeframes.
Assist the Operations Team in managing incoming reporting issues & liaise with the relevant Contract Engineer.

Key Requirements:

Strong administration skills
Excellent Customer Service skills
IT proficient in all microsoft packages
Organisational skills
A good team player
Passionate and friendly personality
Eager to share understanding & knowledge

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