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Our client, a freight forwarder is looking for a Import Operator to join their office in Chelmsford.
Tasks
- Liaison with customers/ overseas agents/partners, inter-company offices & related parties.
- Creation and/or update of job files within the company operating system, Cargowise.
- Preparation/Presentation of Import Customs Entries
- Booking deliveries with carriers, co-loaders and/or hauliers.
- Preparing spreadsheets and Invoices.
- Responsible for collection of all monies for non-credit accounts in liaison with the Accounts department.
- Collection of all VAT and/or Duty in advance of release where applicable.
- Develop a professional working relationship with other offices, clients, and suppliers.
- Filing – Electronic Health, Safety & Welfare – To promote and maintain their own as defined in the Company H&S
- Quality Management – Strive to maintain quality within the organisation and alert the Operations Supervisor or Director of any issues or risks .
- Other ad-hoc tasks, as required/requested
Skills
- Effective communication at all levels, both internally and externally.
- Organised (prioritise/plan/assign/control)
- Ability to initiative
- Adaptable and flexible
- Good presentation skills.
- Builds lasting and profitable relationships with both clients and sub-contractors.
- Demonstrates an understanding of our customers and gives priority to meeting their needs by providing effective customer led solutions.
- Uses system to generate meaningful information and increase efficiency.
- Profit Focused
- Meticulous attention to detail.
- Competent in processing large amounts of data quickly and accurately.
- Pragmatic approach to (and) problem solving and decision making skills and takes responsibility and ownership for implementation.
