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FULL DBS/CREDIT CHECK REQUIRED BEFORE STARTING
Our Chelmsford client is seeking a strong administrator to assist the team whilst they undertake a client project. This role is working in central Chelmsford and is office based working 9-5.00pm. Our client needs this support for 3+ months. Our clients officeis a 5-10 minute walk from the station.
We require people who are not on notice and can start within 1-2 weeks. As this is a financial services environment you will need to pass a criminal and credit check prior to starting the assignment.
You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner.
Your role:
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Maintaining data and processing requests in relation to the Pension database and membership
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Dealing with enquiries on the telephone, email and in writing
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Collation of data for Management Information (MI) and production of MI report
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General admin support for the team
- Receiving and handling internal and external telephone queries.
- Running automated systems calculations.
- Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking.
- Amending of, and with experience developing into checking non-financial work e.g. change of address.
- Developing a basic knowledge and awareness of their clients and associated schemes.
- Assisting the team with project related work e.g. bulk mailshots to scheme members.
Skills required
- Pensions knowledge advantageous, but not essential
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Ideally previous experience of working within an office environment is required
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Computer literate, including Word and Excel
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Organised, methodical and logical approach to tasks
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Common sense
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Good time management skills
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Can do attitude and takes pride in work
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Ability to work in a team towards targets
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Excellent communication skills, both written and verbal
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Ability to work on own initiative
Our client offers excellent training and a lovely working environment. If you are interested please call Sharon on or apply ASAP.
