Membership Manager

Membership Body

Office based- Chelmsford, Essex /(flexible working arrangements)

Monday to Friday 09:00 - 5:00pm

Basic Salary £40,000 Benefits include 20 days per annum, plus public holidays

Office easily accessible via train/public transport -discounted parking option available

Permanent, Full Time

My client a well-established and leading membership body with over 7,500 members in UK and Internationally is currently searching for a Membership Manager.

The Role of Membership Manager.

To assist the development of plans to grow the membership through increased recruitment,

retention, and reinstatement, and to increase the number of members professionally registered

with the Council. To help maintain status as a Professional Institute, through regular liaison with Councils and its Officers, challenging and updating membership procedures to stay aligned with changing requirements.

Key Responsibilities:

Streamlining application processes and delivery of welcome materials for new members.

Ensuring departmental renewals and retention programme is followed in a timely manner, including directly supporting membership renewals programme as required through outbound calling and driving all renewal methods available

Coordinating and executing steps to deliver new member recruitment and lapsed member reinstatement campaigns.

Leading on the membership relationships.

Coordinating Membership and Education Committees, and Identifying and working with members who can contribute to their activities

Overseeing approval and accreditation of qualifications/ courses for professional registration and membership.

Ensuring timely, effective, and efficient processing of registrations, and that there are uniform membership procedures in the UK and in Hong Kong.

Working closely with the Membership Director to ensure proper implementation of membership strategies and operational tasks; assisting in meeting strategic plan targets for retention and growth; analysing and reporting on variances and identifying new opportunities.

Supporting department and organisation compliance with GDPR regulations.

Writing membership promotional material for internal and external publications and resources publications.

Leading the membership department team in their administrative responsibilities, ensuring the team is knowledgeable, competent and driven/committed to deliver an effective service. Work with Membership Director to identify and act where improvements are possible.

To apply to this role please send your CV.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.