- Career Growth: Access to training opportunities, certifications, and ongoing professional development.
- Flexibility: Primarily remote work with occasional trips to Cheltenham.
- Exciting Challenges: Play a key role in scheduling, process improvement, and ensuring top-tier service delivery.
- Supportive Team: Work with like-minded professionals who value collaboration and continuous learning.
- Scheduling client projects, coordinating consultant availability, and managing project progress to meet deadlines.
- Ensuring the accuracy of key processes, such as verifying documentation and cross-checking project details.
- Supporting client communication, including managing scheduling queries, providing reports, and responding to access issues during testing.
- Check POs and managing accounts admin
- Managing operational platforms such as Dynamics CRM and SharePoint, including updating permissions and client records.
- Collecting and documenting client feedback to identify areas for process improvement.
- Strong organisational and multitasking skills.
- Excellent communication abilities, both written and verbal.
- A collaborative and adaptable working style.
- Experience with tools such as Microsoft Teams, Dynamics CRM, and SharePoint (desirable).
- Pension scheme
- Ongoing training and certifications
- Private healthcare
- Flexible working arrangements
- Employee assistance programme
- Regular team socials and wellness initiatives