Back to search
General Manager
Cheltenham
Up to £45,000
Are you a dynamic leader who thrives in a people-centric, values-driven environment? Do you excel in balancing strategic goals with hands-on management? If so, we have the perfect role for you as General Manager for our Cheltenham based client.
As a General Manager, you’ll hold ultimate responsibility for the performance of your location, measured by the "balance score card" - a framework combining commercial success and compliance excellence. This role demands strong leadership, a focus on team empowerment, and a commitment to creating an exceptional workplace for colleagues and members alike.
Key Responsibilities
Commercial Performance
- Drive sales activities and achieve KPIs to meet commercial objectives.
- Oversee member prospecting, networking, and local partnerships to generate leads.
- Manage renewals, cost control, and revenue targets in line with P&L.
- Collaborate with the sales and marketing teams to implement location-specific campaigns.
Community & Engagement
- Cultivate a vibrant community through member engagement and local events.
- Build lasting relationships with brokers, agents, and local industries.
- Serve as a trusted point of contact for members, addressing feedback and planning for growth opportunities.
- Lead recruitment, training, and development to build a high-performing, cross-trained team.
Operations & Compliance
- Ensure health and safety standards, compliance protocols, and risk assessments are upheld.
- Manage supplier relationships, focusing on service quality and positive impact goals.
- Maintain accurate reporting and billing processes, supporting financial integrity.
About You
- Proven Leadership Skills: Experience in leading teams, ideally within a role where you had to drive sales, be compliant and foster a culture. Candidates from a hospitality background could be a great fit.
- Sales & Commercial Acumen: A track record of meeting sales goals and driving business performance, and networking success.
- Operational Excellence: Strong organisational skills with the ability to manage multiple priorities and ensure compliance.
- People-Centric Approach: A genuine passion for developing others and creating a positive, collaborative environment.
What We Offer
- A values-driven workplace that prioritizes growth and collaboration.
- Opportunities to contribute to strategic growth and new location openings.
- Private healthcare
- Monday to Friday role
Interested? Send your most up-to-date CV to Georgie at i2i recruitment today!Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
