Sales Support Executive

C&M Travel Recruitment

Posted 19 hours ago, valid for 18 days

Cheltenham, Gloucestershire GL544NB, England

Full Time

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Sonic Summary

A luxury travel company based in Cheltenham is seeking a Sales Support Executive with ideally 1-2 years of experience in a Sales Support, Operations, or Admin role within the travel industry.
The position is office-based for the first six months and transitions to a hybrid model of four days in the office and one day from home thereafter.
The salary for this role ranges from £27,000 plus bonus, with working hours from Monday to Friday, 9 am to 5:30 pm.
Key responsibilities include confirming bookings, managing client communications, and ensuring all documentation is accurate and thorough.
Candidates should possess strong attention to detail, exceptional customer service skills, and a desire to work in the travel industry.

Sales Support Executive - Required for this luxury travel company based in Cheltenham. Office-based for the first 6 months and then hybrid 4:1, salary between 27k plus bonus, Monday to Friday only Sales Support Executive duties:

Confirm bookings and services for the Travel Consultants within their Luxury Villas team.
Send all confirmation documentation and ensure booking details are correct before operations department commence on final documentation
Send all relevant information (such as passport details, dietary requirements, birthdays, celebrations) to suppliers at the destination
Save all the confirmation details from suppliers in the system as well as any additional important information from the client
Manage communications with client regarding any changes to trip
Book additional services on to trips
Ensure guides and drivers have all the information required for each respective client itinerary
Check Travel Consultant e-mails when they are off work or away on annual leave
Being exceptionally thorough and accurate in checking all client documentation
Assisting in the creation of client proposals, liaising with the client on any immediate questions top itineraries and liaising with Travel Consultants to ensure speed of deliver on quote turn around

Sales Support Executive skills required

Ideally the candidate will come from a Sales Support/Operations/Admin role in the travel industry.
They will consider well-travelled graduates with some relevant working experience, looking to break into travel who have a strong desire to break into travel
Very strong attention to detail
Numerate
Exceptional customer service skills

Sales Support Executive Additional information

The role is Monday to Friday 9am to 5.30pm
The first 6 months is office based until you have passed your probation and then its hybrid, 4 days in the office and 1 day from home
Great benefits including 25 days holidays, pension, travel discounts, fam trips etc

If you are interested in the above Sales Support Executive role please apply online or send your cv to

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