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- Annual Salary: £25 - 27k (pro-rata for part-time hours)
- Location: Bishops Cleeve
- Job Type: Part-time (9am - 3pm daily)
We are seeking a dedicated Customer Care Administrator to join our client in Bishops Cleeve. This role is ideal for someone who excels in both administrative duties and customer service, providing support and ensuring efficient operation of the office.
Day-to-day of the role:- Handle incoming calls and emails, providing exceptional customer service to clients and stakeholders.
- Manage customer queries and issues, ensuring timely and accurate resolution.
- Perform general administrative tasks including data entry, filing, and scheduling appointments.
- Maintain and update customer records and databases with accuracy.
- Assist in preparing reports and presentations for internal meetings.
- Collaborate with other team members to improve customer service procedures and initiatives.
- Proven experience in an administrative or customer service role.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and database management.
- Ability to work independently and as part of a small team.
- High level of accuracy and attention to detail.
