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Customer Service Administrator

Reed
Posted 6 hours ago, valid for 13 days
Location

Cheltenham, Gloucestershire GL54 5FF

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Join a growing family-owned company in Gloucestershire as a Customer Service Administrator with a salary range of £25,000 to £30,000 depending on experience.
  • This full-time, permanent position is ideal for someone with excellent communication skills and a customer-focused attitude.
  • The role involves answering customer queries, processing orders, preparing quotations, and handling general administrative tasks.
  • Candidates should be organized, detail-oriented, and comfortable using Microsoft Office and order-processing software.
  • A positive team player is preferred, and the company offers opportunities for organic growth and a supportive work environment.
  • Location: Gloucestershire
  • Job Type: Full-time, Permanent
  • Salary: 25,000,30,000 DOE 

Join a growing and friendly family-owned company in Gloucestershire as a Customer Service Administrator. This role is perfect for someone who enjoys helping customers, has good attention to detail, and thrives in a fast-paced environment. If you are looking to be part of a team that values organic growth and takes care of its team, this is the opportunity for you.

Day-to-day of the role:
  • Customer Support: Answer phone calls and respond to customer queries in a professional and friendly manner.
  • Order Processing: Accurately input and manage customer orders.
  • Quotations: Prepare and send small quotations to customers.
  • General Administration: Handle various administrative tasks to support the smooth running of the office.
Required Skills & Qualifications:
  • Excellent Communication Skills: Confident and professional phone manner.
  • Organised & Detail-Oriented: Ability to manage multiple tasks efficiently.
  • Customer-Focused: Positive attitude with a commitment to great service.
  • IT Skills: Comfortable using Microsoft Office and order-processing software.
  • Team Player: Works well with colleagues and contributes to a supportive work environment.
Benefits:
  • Competitive salary and job stability.
  • Opportunities for organic growth within a family-owned business.
  • Supportive and friendly work environment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.