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Senior Support Engineer

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Posted 11 hours ago, valid for 9 days
Location

Cheltenham, Gloucestershire GL544NB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior Support Engineer at a leading global defense and cyber security company located in Cheltenham.
  • The role requires candidates to have active enhanced DV clearance and offers a salary of up to £65,000 depending on experience.
  • Applicants should have proven experience in technologies such as Splunk/ELK, Linux, Apache NiFi, Java/Python, and Docker/Kubernetes.
  • The job involves maintaining critical systems, supporting development teams, and implementing best practices in a hybrid working model.
  • Candidates must be willing to work full-time on-site in Cheltenham when required.
  • Enhanced DV cleared to start - must be active (West)
  • Globally leading defence / cyber security company
  • Up to £65k DoE - plus benefits and bonuses
  • Cheltenham location - hybrid working model
  • Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes

Who Are We?

We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make the UK as safe as possible. Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance.

What will the Senior Support Engineer be doing?

In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector.

We need the Senior Support Engineer to have:

  • Active enhanced DV Clearance (West)
  • Willing to work full-time on-site in Cheltenham when required.
  • Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack.
  • Strong ability to manage tasks proactively while adapting to shifting priorities.
  • Proficiency in Linux server administration.
  • Experience with technologies such as Apache NiFi, MinIO, and AWS S3.
  • Skilled in managing and patching Java and Python applications.
  • Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift

To be Considered:

Please either apply by clicking online or emailing me directly at For further information please call me on or . I can make myself available outside of normal working hours from 7 am until 10 pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also, feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you.

SENIOR SUPPORT ENGINEER

KEY SKILLS:

SUPPORT ENGINEER / LINUX / UNIX / AWS / DOCKER / KUBERNETES / PYTHON / ANSIBLE / JAVA / ELK / APACHE / SPLUNK / APACHE NIFI / DV CLEARED / DV CLEARANCE / DEVELOPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / CHELTENHAM / SECURITY CLEARED / SECURITY CLEARANC

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.