IT Technician

Hays Specialist Recruitment Limited

Posted 7 hours ago, valid for 17 days

Cheltenham, Gloucestershire GL544NB, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The position of IT Technician in Cheltenham involves delivering 1st and 2nd line support in accordance with SLAs and assisting with business applications and technology solutions.
Candidates should have experience troubleshooting hardware, operating systems, and application software across various technologies, including Microsoft 365 and Apple devices.
The role requires maintaining and configuring company technology, implementing projects, and ensuring the security of sensitive information.
A minimum of 2 years of relevant experience is required for this role, which also includes investigating technical problems and conducting system upgrades.
The salary for this position is competitive, reflecting the candidate's experience and expertise.

IT Technician| Cheltenham

Responsibilities:

Deliver 1st and 2nd line support in line with SLA's.
Assist in the use of business applications, technology and provide assistance with solutions.
Ensuring that IT remains operational, fit for purpose and an asset to the business.
Working with the business infrastructure and applications, ensuring security of information, and working with sensitive data
Investigate and provide solutions to technical problems.
Maintain and configure company technology.
Implement projects and be involved in continuous improvement.
Conduct system changes and upgrades.
Be a part of the organisational security implementations.

What you'll need:

Able to troubleshoot common hardware, operating system, and application software as well as access and permission issues on a wide range of technologies including:
Microsoft and Apple desktops, laptops, tablets, and smartphones.
Device peripherals and screen sharing technologies e.g. Apple TV and Airplay.
Video, projectors, displays, sound bars, sound and lighting desks, PA, speakers and microphones, cameras and recording devices, encoders/decoders, and AV software.
Multi-function devices and printers & IP-based phone systems.
Microsoft 365 including Outlook, Teams, OneDrive, SharePoint, PowerPoint, etc and Adobe Creative Cloud applications.
Active Directory

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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