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Travel CoordinatorCheltenham£23,000-£26,000 DOE
I’m looking for a passionate, detail-oriented, and proactive Travel Coordinator to play a vital role in delivering unforgettable luxury travel experiences. Based in central Cheltenham, this is a fantastic opportunity for someone with a true passion for travel, to build an established career with an incredible organisation!
As a Travel Coordinator, you'll be responsible for ensuring the seamless operation of our luxury Tailor-Made travel itineraries. Working closely with global suppliers and travel advisors, you'll ensure all ground arrangements are perfectly booked and executed!
What the role involves:
- Confirm hotel bookings and ensure all services are arranged within budget.
- Organise transportation, tours, attraction tickets, restaurant reservations, and more for smooth tour operation.
- Negotiate supplier rates and make changes to ensure tours run smoothly.
- Communicate directly with travel advisors regarding operational queries, changes, and requirements.
- Accurately cost any additional requests or changes made by travel advisors.
- Prepare and share detailed tour documentation with guests and suppliers.
- Oversee the smooth execution of each tour, delivering on high expectations.
- Assist management in resolving guest complaints and support other departments during quieter periods.
- Proactively identify and resolve potential customer service issues.
What you’ll bring:
- A confident, positive attitude with strong communication skills, both written and spoken.
- Proficiency in a second European language is a bonus!
- A passion for travel is a must!
- Skilled with Microsoft Office, including Outlook, Word, Teams, and Excel.
- A genuine passion for travel and creating unique experiences.
- Ability to multi-task, manage time effectively, and perform under pressure.
- Keen attention to detail and a proactive approach to problem-solving.
- Strong relationship-building skills with suppliers and colleagues.
Benefits and Further Information:
- Full Training and support your career development!
- 35-hour working week!
- A structured progression plan - you are in control of your own development!
- 25 days Holiday + Bank Holidays
- 6% pension contribution
- Discounted Gym Membership
- Wellbeing support/Allowances
- Health Insurance
- Fantastic, modern offices, with endless coffee and snacks for the office!
- 1 day WFH and 4 days minimum in the office!
If you're passionate about travel, enjoy working in a dynamic environment, and want to be part of a global team that delivers exceptional, luxury travel experiences, I’d love to hear from you!For immediate consideration send your CV to Ellie Tunnicliffe at i2i recruitment today.We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
