Customer Service Advisor

Customer Service Advisor

Up to £35,000 Basic

Monday to Friday

Chertsey Area

"Every interaction is an opportunity to make a difference - as a customer service advisor, you don’t just solve problems, you create lasting impressions."

Are you passionate about helping people and delivering outstanding service? My client is looking for a friendly, motivated Customer Service Advisor to join their team. If you love problem-solving and providing an exceptional experience, we want to hear from you!

Key Responsibilities:

• Greet and assist customers in a warm, professional, and efficient manner.
• Answer customer inquiries via phone, email, and in person, providing accurate information and solutions.
• Resolve customer issues and concerns with patience and a positive attitude, ensuring customer satisfaction.
• Process customer orders, returns, and exchanges promptly.
• Maintain accurate customer records and track service progress.
• Work closely with other team members to ensure the smooth running of the customer service department.
• Continuously improve service delivery by identifying areas for improvement and implementing solutions.

Qualifications:

• Previous customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-focused mindset.
• Ability to multitask and manage time effectively.
• Positive attitude, with a willingness to go the extra mile for customers.
• Proficiency in using customer service software and basic office tools.
• Strong organizational skills and attention to detail.

Benefits:

• Starting wage of up to £35,000
• Ideal Working week of 08:00 - 17:30, Monday to Friday
• Opportunities for professional and personal development
• 23 days annual holiday plus bank holidays

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme

If you’re not a Vehicle Technician but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

The job is based in the Chertsey area and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.