Back to searchIT Planner - Scheduler
Candidate Source
Posted a day ago, valid for 6 days
Chesham Bois, Buckinghamshire HP6 5PH, England
£30,000 - £36,000 per annum
Full Time
Life Insurance
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Sonic Summary
- An IT support and services company is seeking an IT Planner/Scheduler for their Chesham office, working Monday to Friday from 8 am to 5 pm.
- The role involves planning and scheduling a team of 18 IT engineers to enhance client service, including managing service tickets and installations.
- Candidates should have a proven track record in planning/scheduling and a strong interest in computers, networks, and technology.
- The position offers a salary range of £30,000 to £36,000, depending on experience, along with various benefits including holiday leave and a company pension.
- Applicants are required to have relevant experience, and overseas applicants will not be considered for this position.
THE ROLE:
Working closely with the Operations Team you will plan and schedule a team of 18 IT engineers to ensure they are utilised effectively and efficiently with the ultimate aim of providing outstanding client service.
This includes:
- Planning and schedule service tickets
- Coordinate installations
- Liaise with clients, providing progress updates
- Participate in meetings and contribute to process improvements
- Escalate tickets when required.
KEY SKILLS & EXPERIENCE:
- Proven track record of planning/scheduling
- A keen interestin computers, networks and technology
- Ability to prioritise competing demands in an organised and methodical method.
SALARY& BENEFITS:
- 30,000 - 36,000, dependent on experience
- 20 days holiday+ public holidays+ additional leave
- Company pension
- Life insurance
- On-site parking
- Cycle to work and tech scheme
Please apply today by sending your CV.
No overseas applicants please; visa applications will not be considered.
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