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- Annual Salary: £24,000 Basic plus commission (OTE £36,000 Year 1)
- Location: Tolworth
- Job Type: Full-time
Join a vibrant and dynamic team as a Telephone Account Manager in a fun and engaging environment. This role offers a fantastic opportunity to develop your career with genuine promotional prospects. You will be responsible for managing existing client relationships, taking orders, and promoting special deals on products.
Day-to-day of the role:- Maintain and develop business with existing and new customers.
- Utilise selling techniques to overcome objections and negotiate prices while adhering to company guidelines.
- Work towards and achieve individual and company sales targets.
- Plan and organise outbound call schedules, ensuring calls are made in accordance with agreed schedules.
- Accept incoming calls in line with identified service levels.
- Develop product knowledge, monitor and report on activities, and provide relevant management information to the product buying teams.
- Offer appropriate alternative products as required.
- Increase customer order value by offering additional products and special offers.
- Input orders received by fax and up-sell on those orders.
- Previous experience within a customer service or sales team.
- Good interpersonal and communication skills.
- Flexibility and the ability to work well under pressure.
- Ability to build excellent relationships with both internal and external customers.
- IT literacy in Microsoft Word, Excel, and Email.
- Good organisational skills.
- Competitive salary with commission (OTE £36,000 in Year 1).
- Many large company benefits and rewards.
- Free parking.
- Genuine promotional prospects in a supportive environment.
To apply for this Telephone Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
