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Sales Admin Supervisor
Full time office-based role * with flexible hours
Hybrid work possible post-probation period
Based in the Surbiton area.
Salary: £45, 000 per annum plus generous benefits package
Free parking!
We are currently recruiting for an Assistant Manager for the technical sales administration team on behalf of one of our clients, a global manufacturer of communication and electronics products.
Person Specification: -
- Background in Sales Administration - Minimum of 5 years’ experience.
- Previous exposure working as a team leader, supervisor or manager within a sales administration or sales order processing department.
- Excellent verbal and written communication skills.
- Strong interpersonal & organisational skills.
- Excellent customer service experience.
- Confident in using Microsoft Office 365, word, excel, outlook, teams.
- Experienced in using ERP systems ideally Sage X3
- Confident in Adobe standard or adobe acrobat DC (editable version)
- Working knowledge and understanding of incoterms, trade tariffs and associated custom procedures.
Key Responsibilities: -
To ensure the order to delivery process runs smoothly for ALL customers and that key relationships with customers, distributors, Group suppliers and logistic companies are managed both promptly and effectively and to support the Manager with day to day running of the admin team and provide assistance as and when required.
- Responsible for processing sales orders from order receipt to sales invoicing including the raising of order acknowledgements, purchase orders, tracking of orders, delivery confirmations and raising sales invoices.
- Pre-sales support - Liaise and negotiate with customers, distributors and Group companies regarding orders, sales, scheduling of shipments & pricing.
- Manage the ordering of stock.
- Review forecasts to aid the management of consignment stock for relevant sales accounts.
- Process Group commission for the Electronics Division.
- Issue official quotations.
- Assist the sales team with running the CRM system.
- Support with the delivery of sales and operational reports.
- Provide administrative support to the sales teams if and when required.
- Provide cover when required if a member of the Team is absent.
