A leading supplier of oriental foods in the UK is seeking an enthusiastic and motivated Sales Executive who will be able to quickly learn about the specialist food products to be able to advise and sell to customers such as Asian food retailers, wholesalers, & restaurants.
The ideal candidate should have experience in sales and/or customer service.
-------------------------------------------Eligible applicants:- (O) Eligible visa: Permanent residence, Spouse, Partner- (X) NOT eligible: Student visa, Working holiday, Graduate, Requiring visa sponsorshipWork type: Hybrid working available Visa support: No-------------------------------------------
TYPE: full time, permanent
SALARY: £36-42k depending on experience
LOCATION: Southwest London
HOURS: Monday to Friday, 9:00-17:30 (Have to go to the office on Monday, you can go to client office from your home on the other days)
Sales Executive Main Responsibilities:
- Sell and promote their products and services to customers in line with agreed sales targets
- Increasing sales to existing customers by developing long-lasting relationships through effective communication, trust, and integrity
- Develop new business by attracting new customers and promoting their products
- Regular account maintenance to ensure customer satisfaction
- Create and manage special price and product lists for customers
- Enter customer orders in a timely and accurate manner
- Handle customer enquiries and coordinate with internal departments as needed
- Communicate clearly with other departments to make sure that customer requirements are met
- Work closely with Logistics to ensure smooth delivery and high standard of customer service
- Handle returns, complaints and other claims from customers, and coordinate with the necessary department(s) to resolve problems
- Work with Accounts to resolve questions about customer credit limits or payments
- Demonstrate knowledge, understanding and enthusiasm for their business and products in order to ensure customer satisfaction
- Maintain all aspects of administration to a high standard and be committed to achieving tight customer SLAs
- Ensure adherence to relevant legislation as well as company procedures and standards
Sales Executive Ideal Candidate:
- Experience in sales and/or customer service
- Experience in wholesale trade (preferable)
- Knowledge of Japanese/Asian/ethnic foods (preferable)
- PC skills: Microsoft Office (Excel, Word, Outlook)
- Pegasus Opera 3 financial software (training to be provided as needed)
- Customer focused individual and dynamic personality
- Well-developed interpersonal, organisational and communication skills
- Able to respond quickly to operational demands
- Foreign language skills will be helpful but not essential, especially Japanese, Chinese, Korean
** All applicants for the Sales Executive must have the right to work in the UK as the Company is not able to offer visa support.
**We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders.
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.