Collections

Collections

Location: Hybrid (2-3 days a week in the office)

Working Hours: 8am - 5pm

Salary: 30k - 35k 

Reports To: Management Accountant

Job Summary:

We are seeking a skilled and experienced Credit Controller to join our team. The ideal candidate will have a proven track record in managing collections of payments ranging from small amounts to invoices worth thousands. This role involves handling both B2C and B2B collections, resolving invoice issues, and maintaining excellent communication with clients.

Key Responsibilities:

• Manage the collection of payments from both B2C and B2B clients.
• Handle invoices ranging from two-figure amounts to thousands of pounds.
• Resolve any issues or discrepancies related to invoices promptly and efficiently.
• Maintain accurate records of all collections and communications.
• Communicate effectively with clients to ensure timely payments and resolve any queries.
• Collaborate with the Management Accountant to report on collection activities and outstanding debts.
• Ensure compliance with company policies and procedures.

Requirements:

• Proven experience as a Credit Controller or in a similar role.
• Strong understanding of B2C and B2B collections processes.
• Excellent communication and interpersonal skills.
• Competence in resolving invoice-related issues.
• Ability to work independently and as part of a team.
• Proficiency in using accounting software and MS Office.
• High level of accuracy and attention to detail.

Benefits:

• Hybrid working model (2-3 days a week in the office).
• Competitive salary and benefits package.
• Opportunity to work in a dynamic and supportive team environment.