Back to search
About Aspect Maintenance:
Aspect Maintenance is a leading provider of comprehensive property restoration services, specialising in leak detection, damp surveys, drying work, and full reinstatement for insurance, corporate, government, and homeowner clients. We are committed to delivering exceptional service and quality workmanship.
Job Summary:
We are seeking a highly motivated and experienced Restoration Services Manager to drive business growth and oversee the seamless delivery of our diverse range of restoration services. The ideal candidate will possess a strong understanding of the property restoration industry, exceptional business development skills, and a proven ability to manage multiple stakeholders.
Responsibilities:
- Identify and pursue new business opportunities across all service areas and divisions (insurance, corporate, government, and homeowner).
- Develop and maintain a thorough understanding of our full range of services, including leak detection, damp surveys, drying work, and reinstatement.
- Act as a liaison between different divisions to ensure seamless communication and service delivery.
- Coordinate with internal teams to ensure leads are properly qualified and directed to the appropriate service channels, ensuring all leads reach an acceptable conclusion.
- Develop and implement strategies to cross-sell and upsell services across divisions.
- Monitor and report on key performance indicators related to lead generation, conversion rates, and revenue growth.
- Collaborate with marketing teams to develop campaigns that highlight our comprehensive service offerings.
- Stay updated on industry regulations, best practices, and emerging technologies in property restoration.
Qualifications (Desired):
- CSRT (Certified Surveyor in Remedial Treatment) qualification from the Property Care Association (PCA)
- CSSW (Certified Surveyor of Structural Waterproofing) certification from the PCA
- CTIS (Certificated Timber Infestation Surveyor) qualification
- IICRC certifications (WRT, ASD, AMRT)
- BDMA Technician or Senior Technician status
- Thermography Level 1 certification
Experience:
- Minimum of 5-7 years of experience in the property restoration industry, with a strong focus on water damage, damp issues, and structural drying.
- Proven track record in business development and client relationship management within the restoration or related construction services sector.
- Experience working with multiple stakeholders including insurance companies, loss adjusters, property managers, and homeowners.
- Demonstrated ability to understand and explain complex technical processes related to water damage restoration and damp remediation.
- Previous experience in a managerial or team leadership role.
- Familiarity with UK building regulations and insurance industry practices related to property damage claims.
- Experience in developing and implementing business strategies to grow service offerings and revenue.
