Contract Supervisor

Job title:Contract Supervisor

Location:Birtley based with travel across Durham Region

Salary:Competitive and dependant on experience

Additional benefits:Discretionary Bonus, Company Vehicle, 25 Days Holiday + Bank Holidays, Company Pension (we pay full 8%), Free parking, Employee Assistance Programme, Life assurance.

Contract Type:Permanent

About H. W. Martin Waste Limited

H W Martin Waste Ltd manages a variety of waste and recyclable materials for households and businesses, right across the UK.

We work with organisations of all sizes, including multinational businesses, local authorities, major contractors, and small companies. We deliver a high-quality service, individually designed to meet the requirements of our customers.

Reporting to the Contract Manager, a fantastic opportunity has arisen for a Contract Supervisor to complement our existing Management team.

An active and challenging role that requires an organised and proactive individual to support the Contract Manager manage the performance of designated Household Waste Recycling Centres in County Durham, ensuring all contractual obligations are met in full. The role requires weekend and Bank Holiday working on a rota basis with time off in lieu.

The successful candidate will ensure close liaison with key clients are maintained; operational efficiencies are achieved and will pro-actively identify areas for service improvements at a strategic and operational level.

The successful candidate will have a proven track record of actively managing site operations, ideally within the waste industry and COTC qualified. You will work well in a team, possess good communication skills and be able to quickly pick up systems and processes. Further training and development will be tailored to the needs of the successful applicant.

Contract Supervisor Responsibilities and Duties:

• Ensure that safe working practices and Health and Safety legislation are adhered to. The postholder will monitor operations to ensure full compliance with all company and legislative requirements.
• Adhering to and supervision of Contractual commitments including KPIs.
• Assist in the operational management of a diverse team of direct contracted staff
• Achieve performance targets as agreed with the line manager and report progress through management information reports and in person on a timely basis.
• Inspect and monitor operational facilities for compliance to required standards of operational efficiency.
• Comply with policies and procedure, ensuring data quality and compliance with internal and external audit requirements
• Implement and monitor agreed operational plans to ensure HWRC's and Transfer Stations are meeting the required standards
• Assist in the delivery of quality and service improvements across the area, working with operational staff to ensure all aspects of service provision are in line with management system requirements.
• On occasion you may be required to deputise for the Contract Manager and to represent the company at internal and external meetings as required.
• Bring to the attention of the Contracts Manager any matters which are considered to fall below required standards.
• Work effectively as part of the Management team representing the values and standards of the Company.
• Develop and progress to achieve Company objectives and individual targets
• Assist in the continuous improvement of customer satisfaction and site recycling rates with an emphasis on actively guiding and coaching site staff to strive for performance and service improvements
• Create and maintain effective working relationships with your line manager, colleagues, sub-contractors, and site users
• Maintain confidentiality and observe data protection and associated guidelines where appropriate (e.g. CCTV usage)
• Deliver Toolbox Talks and update documents were required for the HWRCs and Transfer Stations.
• Develop and review the training requirements across the Contract, update training matrix when appropriate
• Manage annual leave across the HWRCs, update the Contracts Manager accordingly

Contract Supervisor Experience, Qualifications and Skills required:

• Ability to communicate both written and orally, good attention to detail and to present information clearly and concisely
• CoTC qualified in Hazardous Waste Transfer
• Experience in a supervisory role.
• Proven analytical and problem-solving skills as well as attention to detail.
• Proficient with Microsoft Office tools such as Word, , Excel and Outlook.
• Flexibility for extensive travel as required between sites
• Experience driving heavy plant is preferred but on the job training can be provided to enable ad hoc cover when required.
• Driving licence is essential.
• Portrays enthusiasm, passion, and ambition to learn and develop.
• Positive can do attitude.
• The ability to liaise with all levels of management on a professional level, using good communication/interpersonal skills.
• Good organisational skills to be responsible for managing own workload.

The benefits:

• Competitive Salary
• 25 days annual leave + Public Holidays
• Fully Paid Company Pension
• Life Assurance
• Entitled to support from our Employee Assistance Program, including perks and discount scheme
• Secure employment with a well-established Company
• Working as part of a great team culture
• Opportunity for progression and development within a continuously growing successful business

Next Steps:

If you are looking for a new challenge and feel you have the skills to take on this vital role then please submit your CV and covering letter stating how you meet our criteria.

We are an equal opportunities employer and welcome applications from any suitably qualified persons.

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