Heyland Recruitment are pleased to be working with a successful and expanding services company based in Chester who are looking to recruit a Finance Assistant to further bolster their Credit Control Team. Reporting to the Management Accountant, you will play a key role supporting the Management Accountant and wider finance team with financial information that facilitates decision making.

Main duties and responsibilities:

Proactively manage and collect debts, actively chasing outstanding payments and invoices via various channels including telephone and email
Maintain accurate client accounts on the finance system
Produce and send credit agent statements monthly and follow up on any queries promptly
Produce reports to upload on to various payment collection systems and monitor for non-payment on a timely basis
Review banking systems for receipt of payments and allocate to booking system promptly
Arranging client payments over the phone ensuring they are taken accurately / sending payment link emails promptly and produce receipts if requested
Monitor and report on debt balances and overdue accounts to minimise risk to the business
Manage client invoicing issues and disputes, communicating with the relevant departments to come to a satisfactory conclusion
Escalate difficult accounts, overdue balances or issues and make suggestions for resolution
Review and process refunds according to the processes in place
Process partner commission invoices.
Support the Management Accountant in the process of monitoring and collecting cash in all areas of the business and any other ad hoc duties
Continually seek to improve processes and procedures in order to deliver an efficient function

Desire skills and experience:

Experience working within a finance department desirable and AAT qualified or a willingness to work towards this
Strong numerical skills
A willingness to adopt a "hands on" flexible approach to all aspects of the role
Strong organisational and time management skills with the ability to prioritise and meet deadlines
Excellent attention to detail and a sense of personal accountability, take pride in the work produced
Genuine team player who will demonstrate a flexible attitude to help the team deliver and use own initiative
Proficient in the use of IT including Microsoft Office suite, particularly MS Excel

Benefits:

Holidays start at 25 days which increase with length of service (pro rata)
Additional day off for your birthday
Access to an Employee Assistance Programme
Hybrid & flexible working
Ongoing training & development
Cycle to work scheme
Paid refer a friend scheme
Social events

DJ/0486
Credit Controller
Chester - Hybrid
23-25k DOE