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Customer Service - Greek Speaking

Adecco
Posted 2 days ago, valid for 12 days
Location

Chester, Cheshire CH12JH, England

Salary

£17 per hour

Contract type

Part Time

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Sonic Summary

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  • Adecco is recruiting a Senior Greek Speaking Customer Service Agent for a global pharmaceutical company in Chester on a 12-month contract.
  • The successful candidate must be fluent in English and Greek, with additional European language skills being a plus, and should have logistics knowledge and customer service experience.
  • Candidates should be comfortable handling customer complaints and managing a high volume of calls while liaising with stakeholders and couriers in Greece.
  • The position offers a salary of £17 per hour, with 35 hours of work per week, and hybrid working conditions requiring in-office presence on Wednesdays.
  • Applicants must live within an hour's commute to Chester and will receive thorough training lasting 4-6 months before working independently.

Adecco are proud to be recruiting on behalf of our prestigious client based in Chester for a Senior Greek Speaking Customer Service Agent to work on 12 Month Contract initially.

Our client is a global pharmaceutical company who develop and deliver medicines to patients who suffer with serious health conditions. Transforming patient's lives through science in oncology, haematology, immunology, and cardiovascular disease - and one of the most diverse and promising pipelines in the industry.

The successful candidate for this role will be fluent in English and Greek, another European language is also ideal but not essential.

Ideal Candidate

  • Has good customer service skills and logistics knowledge and experience of receiving and processing orders
  • Has Logistics knowledge - distributing the medication out of their hub - looking for someone of how that would work, aware of routes and journeys, knowledge of Greece and Cyprus' layout/culture.
  • Happy to deal with any customer complaints
  • Confident at liaising with Stakeholders and 3rd Party couriers in Greece
  • Needs to be an autonomous worker and confident at managing a high volume of calls
  • Ideally have knowledge of SAP and CRM tool such as Oracle

Benefits -

  • Hybrid working. The role is 50% working from home and 50% working from the Chester office, you must live within an hours commute from Chester to apply and be happy to be in the office on Wednesday's with the rest of the team.
  • Free on-site parking available.
  • Thorough training (4-6 Months) given before working independently.

Pay - 17 per hour

Hours - Monday to Friday, 35 Hours per week 8am - 4pm

Location - Chester (Must live within 1 hours commute to Chester to apply)

Apply today for consideration

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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