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Customer Service Representative

Search
Posted 7 hours ago, valid for 7 days
Location

Chester, Cheshire CH4 9RE, England

Salary

£24,000 - £2,500 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Representative position is available in Chester, offering a salary of £24,000 plus an annual £2,500 bonus.
  • The role is permanent and part of a culturally centric team in a global business with a family feel.
  • Candidates should have experience in a phone-based environment and the ability to multitask in a fast-paced setting.
  • The job includes processing customer orders, handling queries, and ensuring excellent customer service.
  • Benefits include free parking, 34 days of holiday, an excellent pension, and wellness support.

Customer Service Representative Chester - £24,000 with a £2,500 bonus paid yearly!

A fantastic opportunity is available to work for a culturally centric team based in Chester who are looking for a Customer Service Representative to join them on a permanent basis.

The client is a global business but within the Chester office they have a real family feel where everyone works together to achieve a common goal.

This role has excellent scope for progression whether that be within the team or within the business in other departments.

Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!

This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key.

Responsibilities: * Processing a range of customer orders* Support all stakeholders through the process ordering process and provide efficient aftercare * Dealing with a range of queries from suppliers, clients and customers through email and phone* Working with other departments to ensure the right customer journey is provided* Go over and beyond to provide excellent customer service at all times* Ensure complaints, if they arise are dealt with professionally

Experience and skills required: * Experience working within a phone based environment* Experience working within a fast paced environment

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.