Financial Services Administrator

Title: Client Service Executive

Location: Chester

Salary: up to £28,000 (dependent on experience) + discretionary bonus

The company:

A national Wealth Management firm is seeking a Financial Services Administrator to join their Client Services team within the Financial Advice arm of the business. This company approaches their work in an honest, forward-thinking manner to provide expert service, bespoke to individual needs. With long term goals at the core of their vision, they understand their employees underpin their success and reward hard work with attractive benefits.

The role:

As a Client Service Executive, you will provide important support to advisers and their clients to provide a smooth client-centric service. This will include:

• Support the processing of new business from cradle to grave
• Provide organised client communication relating to ongoing business and queries relating to portfolios
• Managing cash movements and balances
• Administration of client data, client documentation, and new business paperwork onto back-office systems/platforms
• Assisting with ad hoc office duties
• Preparing for client appointments
• Call management/client contact

To succeed you will need:

• Previous financial services experience
• Varied product knowledge (ISA’s / Pensions / Investments / SIPPS) - desirable
• Proactive approach
• Organised, proactive and observant
• Desire to progress within Financial Planning industry
• Ability to multitask
• Adaptable
• IT literate

Benefits:

• 25 days holiday (option to buy more)
• Hybrid WFH / Office split (equipment provided)
• Life Assurance (x4 salary)
• Juicy company pension scheme (10% contribution)
• Private health insurance
• Employee Wellbeing Assistance programme
• Season Ticket Loan
• Share incentive scheme
• Access to financial advice
• Discretionary Bonus