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Job title - Project Co-cordinatorLocation: ChesterOffice based 5 days a weekContract Length: 12 months As a key member of our client's organisation, you will facilitate a seamless on-boarding experience, nurturing trust and fostering positive working relationships throughout the process, while aligning with the standards set by compliance and operations.Key duties and responsibilities:
>You will implement treasury products and solutions for clients.
>You will take ownership of the end-to-end resolution of projects.>You will conduct research using various bank systems and liaising with internal business partners to enable thorough and accurate responses to client enquiries.>You will respond to enquiries received from clients and Sales partners.>You will resolve conflicts while appropriately escalating concerns that may jeopardise client experience.
What we are looking for:>You will be a highly organised individual who can manage complex projects.>You will possess excellent customer service skills.>You will have excellent oral and written communication skills.>You will possess the ability to effectively build relationships with clients and internal stakeholders.>You will have the ability to work in a fast-paced and high-volume environment.Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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