Rewards Operations Advisor 12 Months Broughton £16.09p/hr PAYE + Holidays Inside IR35 I am looking for a Rewards Operations Advisor to work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via email on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations. Role Responsibilities Process Payroll related transactions from internal stakeholders, such as: • Detached Duty, Standby, On Call • Onetime payment submissions • Memberships, Loans, PASS scheme • Working Party Subsistence • P45 / New Starter Declarations • Settlement Agreements • Court Orders Process Time related transactions from internal stakeholders, such as: • Overtime • Shift Changes • Sickness • Phased Return to Work • Time Savings Accounts, Salary Offset Process HR Administration related activities: • Complete transactions in relation to all HR administration activities, for example • references and solicitors’ letters • Provide first level support to all clients on the flexible benefits platform. • Maintain e-pay tool and provide first line of support when dealing with stakeholder • queries • Produce documents through mail merge for internal mail shots and divisional • correspondence • Manage all aspects of the relationship with the external e-payslip provider Typical Knowledge, Skills and Qualification Requirements • Experience within a payroll environment, with particular focus on payroll data input and handling payroll queries • Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions. • Experience of a computerised payroll system (SAP would be desirable) • Experience of working in a busy office environment and performing a broad range of administrative duties • Proven customer service experience both verbal and written • Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications • Customer focused and results orientated, with a logical approach to completing tasks • Be able to work using your own initiative and develop effective solutions to problems • Must be a team player and proactively assist other team members when needed • Ability to work under pressure to agreed deadlines • Work with minimum supervision, self-motivated • Excellent interpersonal skills, be well organised and have a flexible approach • Committed to support continuous improvements • Organisational and planning skills are essential to this role Morson is acting as an employment business in relation to this vacancy.
Back to searchRewards Operations Advisor
Morson Talent
Posted a day ago, valid for 13 hours
Chester, Cheshire CH4 9RE, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Rewards Operations Advisor position is a 12-month contract based in Broughton, offering a salary of £16.09 per hour PAYE plus holidays, and is inside IR35.
- The role involves processing a wide range of payroll-related transactions and providing customer support to UK-based colleagues via phone and email.
- Candidates should have experience in a payroll environment, particularly in payroll data input and handling payroll queries, with a focus on customer service.
- Proficiency in a computerized payroll system, preferably SAP, along with knowledge of PAYE and various deductions is required, as well as strong Microsoft Office or G Suite skills.
- The ideal candidate should be a team player, able to work under pressure, and possess excellent organizational and planning skills.
