IT Support Engineer 2nd / 3rd LineLocation: Chester, CH1 6LTSalary: £26,000 to £34,000 depending on experience and qualifications + Annual BonusContract: Full Time, PermanentThis is an exciting opportunity to join an established (18 years and counting) and successful IT Support and Services provider based in Chester.What’s on offer• Mobile phone• Company bonus scheme• Optional company car can be provided as a percentage of salary• Holidays start at 20 days plus Bank Holidays PLUS 1 extra day for each year served after the 1st 3Years!• Christmas bonus, additional staff bonus provided every year• Flexible working, to be discussed (Generally 3 days office based / 2 days WFH Helpdesk)• Great working environment, relaxed culture, air-conditioned offices, workshop and kitchen facilities• Onsite parking available immediately outside our offices• Our engineers have received a pay rise & bonus every year for the last 18 years!IT Support Engineer 2nd / 3rd Line - The Role:The role involves the support of a wide range of IT systems, site visits to install equipment and fix issues, equipment builds, 365 migrations, server build configuration and support, switch, router and WAP installation, site survey, monitoring and application support, network infrastructure support, end-user advice and customer support calls - the all-round IT Engineer if you like.We have no doubt that your time working within our team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rd line rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer.Future progression in the team would depend upon performance and aptitude in these roles.In return for your input, you can be a part of an established and fast developing IT Company, gaining experience in a wide range of IT systems. Training is on offer, and you’ll be working within a relaxed but busy environment with a companywide profit-share scheme/company bonus plan, a mobile phone and possibly your own company car!• Customer Support, taking calls from customers and solving technical issues remotely• Build, building and installing software onto Servers, PC’s and laptops• Repair, assessment and repair of customer equipment, Servers, PC’s and Laptops• Onsite, Installation of Servers, PC’s and Laptops• Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc.• Onsite, site assessment and auditing current equipment
Back to searchIT Support Engineer 2nd / 3rd Line
CNS IT
Posted 20 hours ago, valid for 17 days
Chester, Cheshire CH16LT, England
ÂŁ28,000 - ÂŁ33,600 per annum
Full Time
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Sonic Summary
- The IT Support Engineer 2nd / 3rd Line position is located in Chester, CH1 6LT, offering a salary range of ÂŁ26,000 to ÂŁ34,000 based on experience and qualifications.
- This full-time, permanent role involves supporting a variety of IT systems, including equipment installation, server configuration, and customer support.
- Candidates are expected to have relevant experience, ideally in a similar IT support role, with opportunities for training and professional growth.
- The company provides additional benefits such as a mobile phone, annual bonuses, flexible working arrangements, and a pay rise and bonus every year for the last 18 years.
- Holidays start at 20 days plus Bank Holidays, with an extra day for each year served after the first three years.
