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As an established and expanding IT Services company, we are seeking an IT Support Technician to join our growing team dedicated to delivering a professional and polished service. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55)
As a key person within the team infrastructure no two days will be the same and you will have input to a wide variety of projects.
As a key person within the team infrastructure no two days will be the same and you will have input to a wide variety of projects.
What will you be doing?
- Liaising with clients and providing on-site support, installations, maintenance and upgrades
- Installation and maintenance/testing of Cat 5/6 cabling
- Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry systems (3cx, Yeastar)
- Installations of networking equipment
- Responding to faults and replacing equipment
- Installation, Servicing and Upgrading of IT products and services
- Working hours Monday-Friday 8.30am-5pm
- Part of 24/7 on call rota
- Occasional requirement to attend our datacentres in Chester and Leeds
- Continuous learning, undertake training on bespoke software and hardware partnerships that the company has
As a customer focused business, we are looking for our field engineers to be a representation of the company culture always ensuring we are offering the customer what is best for their needs and requirements
Skills and experience we are looking for;
- Previous experience within a similar role within an MSP environment
- Experience installing hosted VoIP including 3cx, Yeastar
- Experience with Microsoft cloud-based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite
- Networking/Routing/Firewall experience
- Project experience of network design, implementation and troubleshooting
- Full clean driving license to be driving the company vehicle, at times you may need to use your own vehicle,mileage can be reclaimed
Why do you want to work for us?
- Even though we have been established for many years the business has great expansion plans for 2024/2025
- Collaborative and team playing culture with the autonomy to manage your work when on site
- Opportunity for continuous personal development
- Competitive Salary
- Team pay day lunch on us
- Your birthday off on us
- Snacks and refreshments stocked for team to help themselves
- Employee health package
- Company Pension scheme
- 20 days holiday plus bank holidays and additional holidays with length of service
The above is simply a brief overview of the position and the business for more information please apply or contact us to discuss further. We are a direct employer, no agencies please.
