Resident Liaison Officer Required
Job Type: Contract
Start date: Immediate
Industry: Property Services
Location: Chester
Pay Rate: 14.42 - 16.16
JOB DESCRIPTION:
Resident Liaison Officer required for a large and established property maintenance business to work on a project in Chester. Our client is looking for an experienced Resident Liaison Officer to join their team. This will be a 3 monthly temporary role initially.
Working hours are 8am - 4.30pm. Monday - Friday.
Daily responsibilities will include:
- Liaising with residents , Scheme Manager and client
- Completing social value events
- Collating customer satisfaction surveys
- Monitor and resolve resident's complaints.
- Work closely with our Site Project Manager to ensure a proper communication bridge
- Conflict resolution
Requirements for the role
- 2 + Previous RLO experience
- Good customer care skills
Hourly rate for this role is 14.42 - 16.16 per hour. The client is looking for someone as soon as possible for this role and looking to interview asap. If interested, please send your CV or call Jess on (phone number removed).
Key terms: Liaison Officer, TLO, CLO, Construction, Chester, North West, Customer Care