- You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a ‘best in class’ experience
- Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork
- Contribute to ideas that drive positive results in KPIs including sales and service
- Ensuring service standards in store are constantly being offered in line with the company’s core values
- You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer
- Making commercial decisions on stock packages and displays using company reports to drive store sales
- Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office
- Communicating company policy and procedures to all team members in a professional manner
- A confident and natural Retail Supervisor who can manage staff performance and support individuals to deliver
- Previous experience working in a service focused fashion retail environment is essential
- Supervisor or Assistant Manager/Keyholder experience and eager to progress
- You will be a people person, naturally confident and have a can-do attitude
- Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment
- You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements
- Experience of supporting the store manager in delivering an excellent retail environment
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