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We have an exciting opportunity to recruit a Resettlement Worker in Chester on an ongoing, temporary basis with temp to perm potential. This is a 35 hour per week role, working across 3 days (Thursday, Friday and Sunday) on a set shift pattern of 7am to 8pm.You'll be supporting your own caseload of tenants who are facing homelessness with complex needs (substance/alcohol dependency, mental health) to regain independence, build resilience and the ability to sustain a tenancy when moving on from the service.
Your new role
- Processing admissions into the service, undertaking needs and risk assessments, and co-creating support plans with the customer with positive, achievable and motivating outcomes
- Providing practical help and support with things such as budgeting, life skills, health care, nutrition and applying for welfare benefits & housing applications
- Ensuring quick turnarounds of void properties to maximise income
- Managing low level anti-social and challenging behaviours
- Signposting customers to external agencies and support services for mental health, debt and substance/alcohol misuse
- Encouraging customers to access and get involved with external services within the community to improve wellbeing & employment prospects
- Attend relevant multi-agency meetings and work in partnership with housing providers, community groups & charities and Local Authority
- Carry out routine inspections & room checks, routine fire safety checks and reporting repairs
What you'll need to succeed
- Experience of supporting vulnerable customers within a social housing setting and an understanding of the principles of housing & tenancy management
- Understanding and experience of carrying out risk/need assessments and co-producing support plans
- Understanding and knowledge of the welfare benefits system and Property Pool Plus
- Excellent communication and interpersonal skills, IT proficiency and resilience
What you'll get in return
- Weekly pay
- Option to be paid via PAYE or Umbrella
- Temp to perm opportunities
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
