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The Office Administrator with Sales Experience will play a crucial role in ensuring the smooth operation of our office while also supporting our sales team. This dual-role position requires a professional who is adept at handling administrative tasks and has a strong understanding of sales processes. The ideal candidate will be proactive, detail-oriented, and capable of multitasking in a fast-paced environment.
Key Responsibilities:
Administrative Duties:
- Manage daily office operations, including answering phones, greeting visitors, and handling mail.
- Maintain office supplies inventory by checking stock and ordering new supplies as needed.
- Coordinate and schedule meetings, appointments, and travel arrangements for staff.
- Prepare and edit correspondence, reports, and presentations.
- Ensure office equipment is properly maintained and serviced.
- Handle confidential information with discretion and professionalism.
- Assist in the development and implementation of office policies and procedures.
Sales Support Duties:
- Assist the sales team with preparing proposals, contracts, and presentations.
- Maintain and update customer databases and CRM systems.
- Process sales orders, invoices, and track shipments.
- Conduct market research to identify potential clients and sales opportunities.
- Provide excellent customer service by responding to inquiries and resolving issues promptly.
- Support the sales team in meeting and exceeding sales targets.
Qualifications:
- Proven experience as an office administrator or in a similar administrative role.
- Previous sales experience is required; familiarity with sales processes and customer relationship management (CRM) software is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organisational and multitasking skills with a keen attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Customer-oriented mindset with a focus on providing exceptional service.
This could also be someone who has experience in Administration and Office efficiency with the hunger to learn and grow.
