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Ardeta Search is partnering with a leading manufacturing company to recruit a detail-oriented Customer Services Administrator to join their fast-paced Dispatch Team. This role offers the chance to play a key part in ensuring smooth operations and delivering outstanding customer service on a 3 month temporary basis paying £16 per hour.
Key Responsibilities:- Customer Support: Serve as the main point of contact for customers, handling inquiries related to orders, deliveries, and logistics.
- Order Processing: Accurately process customer orders and ensure timely dispatch.
- Issue Resolution: Work closely with drivers and internal teams to resolve delivery issues swiftly and efficiently.
- Team Coordination: Collaborate with internal teams to ensure smooth dispatch operations and meet customer expectations.
- Record Keeping: Maintain accurate documentation of dispatch activities and customer interactions.
- Strong communication and organizational skills.
- High attention to detail with the ability to handle multiple tasks simultaneously.
- A proactive problem-solver with a positive, customer-focused approach.
- Prior experience in customer service or logistics is advantageous, but not essential.
- Comfortable working in a dynamic and fast-paced environment.
This is an exciting role to work with a brilliant team, this is an urgent requirement and candidates will need to start ASAP - Hourly rate is paying £16 per hour.
