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- Provide both remote and onsite IT support to clients across the UK and internationally.
- Work on a flexible rota: primarily Monday-Friday, 9am-5pm, with occasional shifts.
- Diagnose and resolve network, hardware, and software issues.
- Design, implement, and modify IT networks for new and existing systems.
- Operate and improve monitoring solutions to ensure system performance, security, and backups.
- Upgrade and replace network hardware where required.
- Maintain and develop IT systems for clients.
- A degree in an IT-related discipline (1st class or upper second) and/or certifications such as MCSE or MCP.
- At least 3 years experience in an IT engineering or support role.
- Strong troubleshooting and problem-solving skills, with the ability to take ownership of issues until resolved.
- Excellent communication skills, including clear and concise English.
- A proactive approach to learning and adopting new technologies.
- Confidence in both independent and team-based working environments.
- A valid UK passport and driving license, with flexibility for occasional international travel.
- Additional language skills (German) - desirable
- Server 2022 and earlier versions
- Exchange 2019 and earlier
- Active Directory
- VPN, WAN, and IP network protocols
- Network security and monitoring solutions
- Microsoft 365
What’s in it for You
- A competitive salary
- Additional earning opportunities through rota-based shifts.
- The chance to work on international projects, with travel to regions including Europe, the Americas, Asia, and Australia.
- A collaborative and innovative work environment in a modern office near the M1.
- Excellent career progression opportunities within a growing and forward-thinking company.
