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IT Support (Helpdesk)

Ernest Gordon Recruitment Limited
Posted 2 days ago, valid for 12 days
Location

Chesterfield, Derbyshire S410FT

Salary

£27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for an IT Support Engineer with a salary of £27,000 per annum, along with progression, training, and company benefits.
  • The role is based in Chesterfield and involves providing 1st line IT support to clients in the healthcare and retail sectors.
  • Candidates should have experience in an IT helpdesk position and a strong desire to progress within a Managed Service Provider (MSP).
  • The job entails assisting end users over the phone, booking appointments for Field IT Engineers, and delivering excellent customer service.
  • Local candidates from Chesterfield are preferred for this close-knit team that values employee growth and development.

IT Support (Helpdesk)

27,000 per annum + Progression + Training + Company Benefits

Chesterfield

Are you a IT Support Engineer looking for a local position within a thriving MSP that offer great company culture, progression and support a wide range of exciting local businesses?

Do you want to join a close-knit team of industry experts who provide a high level of customer service and value their employees growth and development?

On offer is an exciting opportunity to join a growing team of IT professionals based out of Chesterfield working on an IT Helpdesk to support clients from the healthcare and retail sectors. This company offer a great company culture and development opportunities for their staff.

In this role you will speak to end users and clients over the phone to help with IT support, escalating when needed and booking in Field IT Engineers for on-site issues. Each day will vary and you will have a huge exposure to the IT Support function of a specialist MSP.

The ideal IT Support Engineer will have experience in an IT helpdesk position and be keen to progress within an MSP.

THE ROLE:

  • 1st Line IT Support.
  • Helping book in engineers for appointments with clients.
  • Customer service for a wide range of clients and customers.

THE PERSON:

  • Experience in an IT Helpdesk position.
  • Keen to progress in an MSP for IT.
  • Local to Chesterfield.

Keywords: IT Support Engineer, Technician, Helpdesk Support, Customer Service Provider, Administrator, Managed Service Provider, Chesterfield jobs.

Reference Number: 17214

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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