Fleet Assistant

Optimise by Recruitment are delighted to be working with this company to recruit a Defleet Assistant!

We are excited to offer an excellent opportunity for a Defleet Assistant to join a dynamic and growing company at their Chesterfield Head Office.

About the Company

This company is a leading provider in the vehicle rental and fleet management sector, operating a vast network of independent vehicle hire businesses across the UK. With nearly 34 years of industry experience, they are committed to delivering exceptional service, efficiency, and innovation. Their fast-paced and collaborative work environment fosters growth, development, and success for their employees.

The Role

As a Defleet Assistant, you will be part of a dedicated team ensuring the smooth operation of the Defleet process. Your role will involve processing DVLA acknowledgements, managing V5 documentation, overseeing inbox management, handling RFL cheques, updating CAP valuations, and supporting overdue call management. Your keen attention to detail and strong organisational skills will be crucial in maintaining high standards and effective communication with both customers and colleagues.

Key Responsibilities

• Process V5 documentation, including distribution, scanning, and record-keeping.
• Manage DVLA acknowledgements to ensure compliance and accuracy.
• Handle Road Fund Licence (RFL) cheques efficiently.
• Maintain and update booked vehicle lines promptly.
• Organise and distribute post to ensure effective communication.
• Prepare V11 documents for monthly renewals.
• Monitor and manage inboxes, responding to queries and escalating when necessary.
• Answer and direct calls professionally and efficiently.
• Update CAP valuations, ensuring data accuracy.
• Support overdue call management by following up on outstanding actions.
• Assist with additional Defleet team tasks as needed.

We’re Looking for Someone Who:

• Has strong administrative experience.
• Ideally has experience in an automotive or rental vehicle role.
• Is dynamic, proactive, and ambitious.
• Can effectively prioritise workload in a fast-paced environment.
• Is proficient in Microsoft Office (Outlook, Word, Excel).
• Possesses excellent verbal and written communication skills.
• Has a positive attitude and strong interpersonal skills.
• Learns quickly and performs well under pressure.

What’s on Offer?

• Private Medical Insurance (AXA PPP).
• Flexible working - up to two days per month from home (after probation).
• Career progression opportunities with investment in your professional development.
• Supportive team culture with celebratory events throughout the year.
• Free on-site parking for a stress-free commute.
• On-site gym facilities to support a healthy work-life balance.
• Company Car Scheme (after 12 months of service).

Working Hours

• 30 hours per week, Monday to Friday.
• Flexible start and finish times provided a minimum of six hours are worked daily, plus a 30-minute lunch break.
• Occasional flexibility may be required.