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Your new companyWorking for a leading organisation in Chesterfield you will join a thriving business as a Sales Support Administrator on a permanent basis. The main purpose of the role will be to process and support customers placing orders and accurately and timely produce quotes and place orders. You will also upsell products where appropriate to maximise orders.
KEY VACANCY INFORMATION
Permanent job
Location - Chesterfield
S41 Location
Salary guide
28,000 bonus based on performance
Office hours Monday to Friday
35 hours a week
OFFICE BASED with an option to work from home one day a week once passed probation
Parking available
New offices and facilities
Your new role
This will be a busy role, the main purpose of the role will be to process customer sales orders and produce sales quotations. . The successful applicant will join a busy sales administration department and this role would suit someone who is used to working in a fast-paced environment. The role will involve direct customer support and the post would suit someone who builds excellent rapport and relationships with customers.
The successful applicant will be able to demonstrate that they hold previous experience of the duties and responsibilities of the post as outlined below;
- Responsible for accurate sales order processing, receiving orders, producing quotes and following up on quotes to secure orders in a timely manner or to SLA agreement with customer
- Produce accurate sales order quotes, templates are used but you will need to have a good eye for details to get the correct information into the quote
- Contact customers to discuss the quote and obtain the order via email or phone, build relationships with customers
- Appropriately upsell products to customers as required
- Update Excel based reports ( An intermediate level of Excel will be required including ideally pivot table , v look up )
- Resolve invoice queries
- Check stock and notify customers of delivery dates/ changes to delivery dates
- Discuss alternative product lines with customers where necessary
- Obtaining quotes from suppliers if required
- Completing Excel based Sales reporting to show order updates and sales trends ( daily/ weekly / monthly)
What you'll need to succeedYou will ideally have previous Sales Admin / Inside Sales / Internal Sales Admin experienceYou will have excellent customer service experience
Intermediate level Excel skills needed
( Pivot table , vlook up )
What you'll get in returnPermanent job
Location - Chesterfield
S41 Location
Salary guide
25000 -28000
Office hours Monday to Friday 35 hours a week
8.30 - 5.30OFFICE BASED 4 days a week with the option for 1 day a week once pass probation
Parking available
New offices and facilitiesWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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