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The job is for a Field Service Engineer at Palamatic, a company established in 1985 specializing in handling solutions.
The role involves providing on-site technical support and maintenance services to customers, working with industrial vacuum lifters.
Key responsibilities include planned service on vacuum tube lifting systems, installations, breakdown service, upgrades, training, and more.
Required skills include proven experience as a Field Service Engineer, strong mechanical systems knowledge, ability to work independently, and good communication skills.
About Us
Established as a family-run company back in 1985, Palamatic are experts in all aspects of handling solutions. Palamatic's wide range of equipment includesIndustrial Vacuum Lifters,Hygienic Stainless Steel Vacuum Lifters,Crane Systems, andBespoke Material Handling Equipment. OurSupport, Spares, Maintenance, and After Sales Servicesalso ensure that your Palamatic vacuum lifting equipment remains operational, LOLER compliant, and safe for use.
Job Overview
We are now seeking a Field Service Engineer to join our growing team. The successful candidate will be responsible for providing on-site technical support and maintenance services to our customers. This role requires a strong technical background and excellent problem-solving skills.
Role Overview
The Field Service Engineer role is a field-based role working as either a one or two man team on customer sites ensuring their materials handling equipment is serviced, legally compliant, fit for purpose and safe. As a company who design, manufacture and install a multitude of materials handling solutions across many different industries, it is vital that we maintain and manage the life of this equipment on behalf of our customers. Mainly working with industrial vacuum lifters, the Field Service Engineer must have exceptional mechanical engineering knowledge and experience. An ability to understand and problem solve, work their way around an unknown issue, and always leave the equipment safe and compliant is key. Experience of working with pneumatic systems an advantage. Providing the public face of Palamatic to our customers the Service Engineer must look and behave in a professional manner at all times. Communicating openly and clearly, precise information in good time and maintaining 100% compliance with all Health & Safety requirements is essential. This role does have a requirement for overnight stays, primarily within the UK. There is also the potential for visits overseas to complete training at our parent companys location in Germany.
Key Responsibilities
- Planned service on vacuum tube lifting systems across all industries - Planned installations of Palamatic equipment on site - Breakdown service on all of the above - Upgrade installations and subsequent maintenance - Training of operators - Management of van stock parts, van service and maintenance schedules - Completing written reports in a timely manner - Providing feedback from site to Palamatic on problem issues on design and manufacture - Supporting each other when on site to provide input of experience - Assistance with offloading and loading of goods as required - Completion of timesheets and expenses claims - Management of tools on site
Required Skills
- Proven experience as a Field Service Engineer or similar role - Strong knowledge of mechanical systems (pneumatics an advantage) - Minimum NVQ level 3 or time-served equivalent (relevant previous experience) - Ability to work independently and manage time effectively - Good communication skills and customer-oriented approach
Nice-to-Have Skills
- Fork Lift Truck certificate - National Safety Passport - IPAF and PASMA - LOLER training
*Training will be provided where required
Palamatic has ambitious plans for growth going into the future and the Field Service Engineer position will play a key part in the expansion of the service team. This is an exciting opportunity to be part of a busy, ambitious and fast-paced team.
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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.
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