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- To be a key-holder for the building and ensure security of the communal areas and facilities
- To be the first point of contact and manage access to the building for residents, contractors and visitors
- Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment
- Allow access to utility companies for essential maintenance and servicing of equipment
- Manage and monitor the laundry facilities & communal areas
- Monitor and facilitate resolution of complaints relating to communal areas and facilities
- Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
- Monitor and advise tenants on the management of their rent accounts and arrears
- Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
- Raise repairs, facilitate access and guidance to the affected areas for contractors
- Complete water testing in communal areas
- Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes
- Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors
- Manage or provide gritting at the property in line with the service gritting plan as required
- Carry out health and safety inspections of the building and record the outcomes in line with service standards
- Monitoring accidents, incidents and near misses in line with the clients health and safety procedures
- Facilities management experience
- Excellent customer services skills
- Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role
- Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements
- Knowledge and understanding of the housing/building management sector
- Understanding or experience of health and safety issues and management.
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
